Westin Hotels & Resorts

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Westin Hotels & Resorts
Company typeSubsidiary
IndustryHotel
Founded1930; 94 years ago (1930)
FounderSevert W. Thurston, Frank Dupar
HeadquartersBethesda, Maryland, United States
Number of locations
242[1] (September 2020)
Area served
Worldwide
ParentMarriott International
SubsidiariesElement by Westin
Websitewestin.marriott.com/

Westin Hotels & Resorts is an American upscale hotel chain owned by Marriott International. As of June 30, 2020, the Westin Brand has 226 properties with 82,608 rooms in multiple countries in addition to 58 hotels with 15,741 rooms in the pipeline.[2]

History[edit]

Western Hotels[edit]

The New Washington Hotel in Seattle

In 1930, Severt W. Thurston and Frank Dupar of Seattle, Washington met unexpectedly during breakfast at the coffee shop of the Commercial Hotel in Yakima, Washington. The competing hotel owners decided to form a management company to handle all their properties, and help deal with the crippling effects of the ongoing Great Depression.[3] The men invited Peter and Adolph Schmidt, who operated five hotels in the Puget Sound area, to join them, and together they established Western Hotels.[3] The chain consisted of 17 properties – 16 in Washington and one in Boise, Idaho.[3]

Western Hotels expanded to Vancouver, British Columbia and Portland, Oregon in 1931, to Alaska in 1939, and then to California in 1941, assuming management of the Sir Francis Drake Hotel the day after Pearl Harbor was bombed. Western added properties in Utah in 1949 and Montana in 1950.[3]

Western Hotels executive Edward Carlson convinced Victor "Trader Vic" Bergeron to open his first franchised Trader Vic's location in the chain's Benjamin Franklin Hotel in Seattle in 1949. Originally a small bar named The Outrigger, it was expanded into a full restaurant in 1954 and renamed Trader Vic's in 1960.[4] Due to the restaurant's success, Bergeron worked with Western Hotels to open Trader Vic's locations in a number of its hotels.

In 1955, Western Hotels assumed management of the landmark Olympic Hotel in Seattle. It became the chain's new flagship, and the headquarters and executive offices were moved from the New Washington Hotel to a newly-decorated suite of offices on the 12th floor of the Olympic, in celebration of the chain's 25th anniversary.[5]

Western Hotels expanded to Hawaii in 1956, assuming management of the Hawaiian Village Hotel, built by Henry J. Kaiser.

Early management developed each property individually. After more than two decades of rapid growth, many of its properties were merged into a single corporate structure in 1958, focusing on bringing the hotels together under a common chain identity.[3] Also in 1958, Western Hotels assumed management of three hotels in Guatemala, its first properties outside the US and Canada. Western opened its first hotel in Mexico in 1961. In March of that same year, they opened the first hotel to be both constructed and owned by the chain, The Bayshore Inn in Vancouver.[6]

Edward Carlson became President of the chain in 1960 and is credited with bringing the Century 21 Exposition to Seattle in 1962.[7] Carlson's own napkin sketch of a tower with a revolving restaurant on top, inspired by his visit to the Stuttgart TV Tower, was the origin of the Space Needle.[8] The chain managed the restaurant atop the Space Needle from its opening until 1982. Western Hotels also managed a floating hotel aboard the ocean liner QSMV Dominion Monarch, docked in Seattle harbor during the fair.[9]

Western International Hotels[edit]

The Olympic Hotel in Seattle

The company was renamed Western International Hotels in January 1963, to reflect its growth outside the US.[3] In the mid-1960s, the company became publicly-held, trading its shares on the American Stock Exchange.[10]

From November 1, 1965, to 1970, Western International had an agreement with Hotel Corporation of America (today known as Sonesta), under which all 72 hotels of the two chains were jointly marketed as HCA and Western Hotels.[3][11]

From 1968 to 1973, Western International had a similar joint marketing agreement with UK-based Trust House Hotels.

In 1970, Western International was acquired by UAL Corporation, with Edward Carlson becoming president and CEO of UAL, Inc and United Airlines.

Western International bought New York's iconic Plaza Hotel in 1975 for $25 million.[12]

Westin Hotels[edit]

The Westin Seattle, opened in 1969 as the Washington Plaza Hotel

On January 5, 1981, the company changed its name again to Westin Hotels (a contraction of the words Western International).[13] The chain's flagship Washington Plaza Hotel in Seattle was the first property to be rebranded, becoming The Westin Hotel on September 1, 1981.[14] That same year, Westin opened a new corporate headquarters directly across the street in the Westin Building, which shared a parking garage with the hotel.[15]

In 1987, UAL chairman Richard Ferris announced a plan to reorganize UAL as Allegis Corporation, a travel conglomerate based around United Airlines, Hertz Rent a Car, Hilton International Hotels, and Westin and linked by Apollo. This strategy failed, however, and Allegis sold Westin in 1988 to the Japanese Aoki Corporation for $1.35 billion.[16] Aoki immediately sold the Plaza Hotel to Donald Trump for $390 million.[17]

In 1994, Aoki agreed to sell Westin to real estate investment firm Starwood Capital Group (parent of Starwood) and Goldman Sachs at an enormous loss, for $561 million, but by the time the sale closed in May 1995, the buyers had negotiated the price down to $537 million.[18] In 1998, Starwood assumed full ownership of the company.[3]

In 2016, Marriott International acquired Starwood, becoming the world's largest hotel company.[19]

Amenities[edit]

Westin was the first hotel chain to introduce guest credit cards (in 1946), 24-hour room service (1969), and personal voice mail in each room (1991).[20]

In 1999, Westin began selling the Heavenly Bed mattresses featured in Westin properties, and manufactured by Simmons Bedding Company, to the general public. In 2005, Westin partnered with Nordstrom, which carried the mattresses and bedding in its stores. In 2011, Westin began selling the Heavenly mattresses and bedding at Pottery Barn stores.[21]

Westin's hotels offers complementary WiFi service to guests, which in many locations is provided by Zoottle.[22]

Accommodations[edit]

North
America
Europe Middle E.
& Africa
0Asia &0
Pacific
Caribbean
Latin Am.
Total
2016[23] Properties      125      19      09      051      013      217
Rooms 051,705 06,241 02,934 016,299      4,070 081,249
2017[24] Properties      128      19      09      053      012      221
Rooms 052,722 06,183 02,934 016,704      3,645 082,188
2018[25] Properties      129      19      07      056      012      223
Rooms 052,955 06,125 01,839 017,595      3,639 082,153
2019[26] Properties      130      18      07      058      012      225
Rooms 053,097 06,024 01,839 017,872      3,640 082,472
2020[27] Properties      130      17      07      058      013      225
Rooms 052,705 05,686 01,839 017,751      3,819 081,800
2021[28] Properties      133      18      07      061      013      232
Rooms 054,009 05,973 01,838 018,478      3,813 084,111
2022[29] Properties      132      18      08      063      014      235
Rooms 053,756 05,968 02,030 019,450      3,955 085,159

Notable hotels[edit]

References[edit]

  1. ^ "Westin Hotel Locations". Marriott.com.
  2. ^ "Westin". Marriott Hotels Development. Retrieved August 19, 2020.
  3. ^ a b c d e f g h "Westin Hotels and Resorts, The J. Wm. Keithan Archives, 1905–2004". Washington State University Libraries. Retrieved September 25, 2019.
  4. ^ Flood, Chuck (September 18, 2017). Lost Restaurants of Seattle. ISBN 978-1439662625.
  5. ^ "New Offices on 25th Anniversary" (PDF). Western Hotels, Inc. Front!. November–December 1955. Retrieved December 29, 2021.
  6. ^ "Westin Hotels and Resorts Worldwide". Reference for Business.com. Retrieved January 29, 2021.
  7. ^ Becker, Paula (January 5, 2005). "Carlson, Edward "Eddie" E. (1911–1990)". HistoryLink. Retrieved September 25, 2019.
  8. ^ Stein, Alan J.; Becker, Paula (October 15, 2011). "They wrote the book on Seattle's World's Fair". The Seattle Times. Retrieved September 25, 2019.
  9. ^ "World's Fair". The Spokesman-Review. Spokane. March 19, 1962. Retrieved September 25, 2019.
  10. ^ "Guide to the Westin Hotels & Resorts, J. William Keithan Archives 1905-2004".
  11. ^ "Hotel Marketing Firms Meeting Here". Chicago Tribune. March 22, 1966. p. 56 – via Newspapers.com. Hotel Corporation of America and….Western International Hotels…. each have a 50 per cent interest in the newly formed marketing subsidiary named HCA and Western Hotels.
  12. ^ "Western Hotels Co. Buying the Plaza For $25‐Million". The New York Times. November 13, 1974.
  13. ^ "Western International Hotels, one of America's leading hotel management..." United Press International. January 5, 1981. Retrieved September 25, 2019.
  14. ^ Stein, Alan J. (November 6, 2012). "Washington Plaza Hotel opens in Seattle on June 29, 1969". HistoryLink.
  15. ^ "Western International Hotels Company, Washington Plaza Hotel, Downtown, Seattle, WA (1967–1969)". Pacific Coast Architecture Database. Retrieved January 29, 2021.
  16. ^ Cuff, Daniel F. (March 23, 1989). "BUSINESS PEOPLE; Westin Hotels Names Chairman's Wife Chief". The New York Times. Retrieved January 14, 2021.
  17. ^ Cole, Robert J. (March 27, 1988). "Plaza Hotel Is Sold To Donald Trump For $390 Million". The New York Times. Retrieved January 14, 2021.
  18. ^ "Aoki Closes Westin Hotels Sale At Loss". The Spokesman-Review. Spokane. Associated Press. May 16, 1995. Retrieved January 14, 2021.
  19. ^ Mayerowitz, Scott (September 23, 2016). "Marriott Buys Starwood Hotels for $13 Billion". Inc. Associated Press. Retrieved January 29, 2021.
  20. ^ "Westin History". Funding Universe.
  21. ^ "Westin signs Pottery Barn as new 'Heavenly' shop | Reuters". Reuters. December 20, 2011.
  22. ^ "Zoottle - The Social WiFi for Hotels". Retrieved March 11, 2024.
  23. ^ "2016 Annual Report". Marriott International. p. 7.
  24. ^ "2017 Annual Report". Marriott International. p. 7.
  25. ^ "2018 Annual Report". Marriott International. p. 6.
  26. ^ "2019 Annual Report". Marriott International. p. 6.
  27. ^ "2020 Annual Report". Marriott International. p. 13.
  28. ^ "2021 Annual Report". Marriott International. p. 6.
  29. ^ "2022 Annual Report". Marriott International. p. 6.
  30. ^ Arnold, Helen (March 25, 2012). "World's 15 most expensive hotel suites". CNN Travel. Retrieved April 12, 2012.